IVA AFKARINA, I.; EKA GUSTI, T. The Role of Patient Satisfaction as a Mediating Variable in the Influence of Outpatient Registration Service Quality on Patient Loyalty of BPJS Non-PBI Participants at Hospital "X" in Tulangan District, Sidoarjo Regency in 2023-2024. Jurnal Manajemen Informasi Kesehatan (Health Information Management), [S. l.], v. 9, n. 2, p. 338–349, 2024. DOI: 10.51851/jmis.v9i2.604. Disponível em: https://ojs.stikessaptabakti.ac.id/jmis/article/view/604. Acesso em: 16 mar. 2026.